Hello, I’m
Divya Ramesh
I'm a product designer based in Chennai with over a decade experience in delivering end-to-end UX/UI design for software products and mentoring design teams. I am passionate about creating insight led, human-centred experiences that ensure both business and user needs are met. I strongly believe the best products are built through strong collaboration between product design and engineering and love involving them to create alignment.
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Experience
July 2023 - Present
Lead Product Designer
Integrate Marketing Technologies Pvt. Ltd.- Defining the end-to-end experience for User Access Management that makes identity management easier and more secure for customers.
- Manage the design system process and collaborate with engineering to ensure faster component design, consistent implementation, and a scalable, efficient system.
Aug 2022 - Jul 2023
Design Manager
ZuperSoft Solutions Pvt. Ltd- Delivered the redesign of dispatch board experience by working closely with stakeholders, while also leading efforts to gather customer feedback in collaboration with customer success and support teams
- Created product personas through user research, laying the foundation for design discussions and helping the team better understand and address user needs.
- Led a team of 3 designers to deliver five key experiences, including a customer portal, new dashboard workflows across the platform
- Established design processes that fostered better collaboration and engagement across the organization, ensuring a more unified and efficient workflow.
- Led the collaboration to define basic component library, making the design process smoother and faster.
April 2020 - August 2022
UX Designer
Paypal- Redesigned the internal risk and compliance review experience, boosting tool adoption from 0.5% to 90% and significantly improving user engagement.
Apr 2016 - Sep 2019
Lead Product Designer
Mad Street Den Inc.- Managed End-to-end experience for an their AI-driven suite of products that included E-commerce tagging & styling solution, improving accuracy and efficiency, which led to a 40% reduction in manual efforts.
Sep 2011 - Sep 2014
Support Engineer
Amazon
- As part of the Retail Automation team, i was responsible for configuring enterprise crawlers and scrapers for the pricing team
Skills
- UX DesignUI Design
- Interaction Design
- Prototyping
- Usability testing
- Competitor Analysis
- Workshops
- Fullstory / Pendo setup
- JIRA management
- Project management
Tools
Figma
Miro
Pendo
Photoshop
Adobe XD
Fullstory
JIRA
Certifications
UX Data Insights CertificationNeilson and NormanChennai, India2020
Product Management CertificationISB Executive EducationChennai, India2023
To know more contact me at divyajagadis@gmail.com
Hello, I’m
Divya Ramesh
I'm a product designer based in Chennai with over a decade experience in delivering end-to-end UX/UI design for software products and mentoring design teams. I am passionate about creating insight led, human-centred experiences that ensure both business and user needs are met. I strongly believe the best products are built through strong collaboration between product design and engineering and love involving them to create alignment.
Download PDF
Experience
July 2023 - Present
Lead Product Designer
Integrate Marketing Technologies Pvt. Ltd.- Defining the end-to-end experience for User Access Management that makes identity management easier and more secure for customers.
- Manage the design system process and collaborate with engineering to ensure faster component design, consistent implementation, and a scalable, efficient system.
Aug 2022 - Jul 2023
Design Manager
ZuperSoft Solutions Pvt. Ltd- Delivered the redesign of dispatch board experience by working closely with stakeholders, while also leading efforts to gather customer feedback in collaboration with customer success and support teams
- Created product personas through user research, laying the foundation for design discussions and helping the team better understand and address user needs.
- Led a team of 3 designers to deliver five key experiences, including a customer portal, new dashboard workflows across the platform
- Established design processes that fostered better collaboration and engagement across the organization, ensuring a more unified and efficient workflow.
- Led the collaboration to define basic component library, making the design process smoother and faster.
April 2020 - August 2022
UX Designer
Paypal- Redesigned the internal risk and compliance review experience, boosting tool adoption from 0.5% to 90% and significantly improving user engagement.
Apr 2016 - Sep 2019
Lead Product Designer
Mad Street Den Inc.- Managed End-to-end experience for an their AI-driven suite of products that included E-commerce tagging & styling solution, improving accuracy and efficiency, which led to a 40% reduction in manual efforts.
Sep 2011 - Sep 2014
Support Engineer
Amazon
- As part of the Retail Automation team, i was responsible for configuring enterprise crawlers and scrapers for the pricing team
Skills
- UX DesignUI Design
- Interaction Design
- Prototyping
- Usability testing
- Competitor Analysis
- Workshops
- Fullstory / Pendo setup
- JIRA management
- Project management
Tools
Figma
Miro
Pendo
Photoshop
Adobe XD
Fullstory
JIRA
Certifications
UX Data Insights CertificationNeilson and NormanChennai, India2020
Product Management CertificationISB Executive EducationChennai, India2023
To know more contact me at divyajagadis@gmail.com
Hello, I’m
Divya Ramesh
I'm a product designer based in Chennai with over a decade experience in delivering end-to-end UX/UI design for software products and mentoring design teams. I am passionate about creating insight led, human-centred experiences that ensure both business and user needs are met. I strongly believe the best products are built through strong collaboration between product design and engineering and love involving them to create alignment.
Experience
July 2023 - Present
Senior / Lead Product Designer
Integrate Marketing Technologies Pvt. Ltd.- As a Lead Product Designer at Integrate, I am responsible for spearheading the holistic design strategy and execution for our platform, ensuring alignment with overall business objectives and user needs.
- Leading end to end vision for User Access Management, Admin Center.
- Own the roadmap for entire Design Systems and Component Library including driving Adoption with the Engineering Team
- Leading Efforts to drive a Data Backed Design process using FullStory and Pendo.
- A key component of this role includes mentoring and guiding junior designers, fostering a culture of design excellence, and defining the platform's long-term user experience vision to drive adoption and satisfaction.
Aug 2022 - Jul 2023
Design Manager
ZuperSoft Solutions Pvt. Ltd- Lead the Entire Design Portfolio for Zuper which is a Field Service Management SAAS based application.
- Responsible for shipping 7 complex features within a year of joining the company.
- Primary responsibilities included Setting Design Strategy, Driving Execution and Hiring & Mentoring the team
- I primarily worked with The CXO Office, Product Teams, Marketing Teams and Development Teams
- Lead a team of 3 highly motivated Senior and Junior Designers.
April 2020 - August 2022
UX Designer
Paypal- Led research and user experience design for PayPal’s payment risk internal fraud review tools, actively working with users and business teams, which helped increase adoption of their tools
- Created a comprehensive design system using PayPal's global system by coordinating with engineering teams.
- Conducted a complete UX competitor analysis and provided suggestions based on the findings.
- Assisted the product team in documenting user stories for their initiatives in the capacity of an APM.
- Operated as a UX consultant for other teams within PayPal, understanding their needs and helping them define user experiences for their tools.
Apr 2016 - Sep 2019
Lead Product Designer
Mad Street Den Inc.- First Product Designer to join the company at an early startup stage. Grew the team to about 5 designers
- Led the entire Design Strategy for their flagship product Vue.Ai.
- Responsible for Setting Design Strategy, Driving Execution and Hiring & Mentoring the team
Sep 2011 - Sep 2014
Support Engineer
Amazon
- As part of the Retail Automation team, i was responsible for configuring enterprise crawlers and scrapers for the pricing team
Skills
- UX DesignUI Design
- Interaction Design
- Prototyping
- Usability testing
- Competitor Analysis
- Workshops
- Fullstory / Pendo setup
- JIRA management
- Project management
Tools
Figma
Miro
Pendo
Photoshop
Adobe XD
Fullstory
JIRA
Certifications
UX Data Insights CertificationNeilson and NormanChennai, India2020
Product Management CertificationISB Executive EducationChennai, India2023
To know more contact me at divyajagadis@gmail.com